MyLincolnPortal –

MyLincoln Portal is a B2B insurance services application owned and operated by Lincoln Financial Group. official website deals mainly with group insurance products and provides advice and solutions for annuities for both employers and their employees can use the services.

MylincolnPortal allows you to manage your benefits and claims from anywhere and anytime. Digital accessibility makes it convenient for people with disabilities to access information or perform certain tasks from the comfort of their homes.

With the help of the portal, you can submit a claim, or leave request, view the status of your claim or leave, get forms, upload documents and check your medical records, and more. MyLincoln Portal provides services for both businesses and individuals to assist them around pertaining life insurance, group protection, disability plans, and retirement plans.

Employers can use reporting portal and benefits program management services that allow them to keep a track of individual cases, and identify trends and usage, including various self-service functions.

MyLincoln Portal

While My Lincoln Portal comes with a user-friendly interface, some users who aren’t well-versed with creating accounts and using online services might face some challenges. So keeping that in mind, this article is an effort in the direction to make the process easy to implement for laymen.

In this detailed guide to My Lincoln Portal, you will learn about creating new profiles, logging in to the existing account, or how you can reset the account if you don’t remember your credentials. So without further ado, let’s get into the important parts.

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MyLincoln Portal –

As you may already know My Lincoln Portal is run by the Lincoln Financial Group which specializes in providing advice and solutions for financial matters. The area of services in which the firm is most focused and committed are life insurance, annuities, retirement plan services, and group protection.

Since we are talking about My Lincoln Portal, you must know that their group insurance products and services are issued by Lincoln Life Assurance Company of Boston. As we have already discussed in the introductory section that My Lincoln Portal is a business-to-business application, which means it’s majorly focused on employers.

The portal allows internal administrators to set up and handle employee benefit programs pertaining to absence leaves from the workplace. This is a team of professionals responsible for managing each company’s absences, and then there are designated managements providing accountability for issue resolution.

My Lincoln Portal makes the various services and solutions easily and comfortably accessible to both employers and employees. You can submit a claim online and enquire about your insurance plans and other details by making a registration on the portal.

How to Create a New Account for My Lincoln Portal?

  • If you are a new user trying to create an employee account for My Lincoln Portal, open your preferred web browser and visit
  • Wait for the page to load, and once it shows up, click on “Register for an account.”
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  • On the Account Registration page, you will be asked to enter your “Company Code” number in the text box.

If you aren’t sure about your company code, you should contact your HR or benefits representative for assistance.

  • And once you are done, click on the “Validate” button to continue.
  • In the following screen, enter your username, password, and SSN.  Hit “Submit” and follow the on-screen instructions.
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When you are done submitting all the required details, you will receive a verification link in your provided email address. Make sure to check your spam and junk folders if you can’t find the email in your inbox.

Additionally, you can add “” to your safe sender or white list. In most cases, you will receive the account verification mail in a few minutes, but if it’s been a while and you haven’t got it, log in to your account, and the system will generate and resend a new verification mail to your address.

How to Login to My Lincoln Portal?

If you already have an employee account registered on My Lincoln Portal, follow the steps mentioned below to log in to your profile.

  • To access your account, open the login page by clicking here
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  • Now simply enter your Username and Password in the prescribed boxes and hit the “LOG IN” button. 

In some cases, you might face errors when trying to log in to your account, which could be due to a few reasons. In the FAQs section, we have talked about it in great detail, so if you are facing any issues while accessing your profile, you must read through the last section.

How to Retrieve Username and Password for My Lincoln Account?

So you have an account on the portal, but now you don’t remember the credentials to log in. If this is the situation you find yourself in, we have got the solution for you.

  • Open the official login portal by visiting
  • Click on “Forgot username or password?”
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  • Now, either tap on “Forgot Username” or “Forgot Password,” depending on what you want to retrieve. Or, if you don’t remember both, first click on the “Forgot Username” option.
  • Type in your email address, solve the captcha by checking the “I’m not a robot box,” and hit “Submit.”

You will receive an email containing your username, and then using that, you can reset your password and regain access to your My Lincoln Portal employee account.

How to Report Your Absence Online Using My Lincoln Portal?

  • To securely report your claim or absence, first log in to the employee account.
  • Select “Report a New Claim” or “Leave.” After that, you will be asked to confirm your identity, so enter your employee identification number
  • Next, answer the reason for your absence, including dates of absence and physician diagnosis information (if applicable.)
  • Click on “Submit,” and if you wish, you can keep a printed copy of the report as it contains the claim number and other essential claim details.

For checking the status of your claim, you can visit

Frequently Asked Questions

The following frequently asked questions focus on the commonly occurring errors that one may come across while working with My Lincoln Portal or other Lincoln group websites.

  1. Why am I getting the “username and password combination not recognized” error when logging in?

    If you are getting this error, it clearly shows that you are using an incorrect username, incorrect password, or incorrect username and password to log in. You can choose to retrieve or reset the username or password if you are not getting it right and the error lingers. Also, in some cases, the said error may indicate the use of expired session information in the URL, so to fix that, type in in the address bar and hit Enter.

  2. Why am I unable to retrieve my Mylincoln portal username?

    To retrieve your username, you must use the same email address you’ve provided at the time of registration. If you are not receiving any email back after submitting your request for username retrieval, that means the email you’ve entered doesn’t match the records. For further assistance, you can call the management team at 1-800-431-2958 or write an email to

  3. Why is it showing a “Technical Error” when I am resetting my Mylincolnportal password?

    When you get such errors while resetting your account password, try using the MOST RECENT password you attempted to change to, and see if it works. Most likely, it will solve the problem for you.

  4. What am I receiving “System Error. Please retry your action. If you continue to get this error, please contact your administrator” frequently?

    To fix this system error, first, restart your browser and then reload the website. If the issue persists, clear the browser’s cache and cookies. You can also change your browser or switch to Google Chrome which is preferred for accessing lincoln financial websites.

Final Words

We hope this article helped you get a clear understanding of how you can create an employee account on My Lincoln Portal, or if you already have one, how you can access it. We have also covered the detailed steps to retrieve your username and password, in case you don’t remember.

You can use MyLincolnPortal Website for checking the current status of your claim or leave, access claim forms and contact information for the case administrator or absence specialist, and keep a check on FMLA absences balances so you don’t exceed the duration of your leave.

If you got any questions for us, leave them down in the comment box below. Thanks for reading!

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